delivery & Returns

delivery POLICY

We have thought a lot about shipping, to make it the most eco-friendly and carbon emission free as possible! As our product is more fragile than most, when we send them, we have had to resort to bubblewrap envelopes :( But at least we have made sure that our envelops are the eco-friendly version. These are sadly slightly more expensive so we have had to include this in the delivery costs, we hope you understand. We handle your purchase with care, but we are not responsible for damage in transit. We use Luxembourg Post to deliver your purchase. Your purchase will be sent in 3-7 working days of your order.  

We always look for better alternatives and if possible, will organise grouped delivery by region, straight to your doorstep.

 

Delivery costs:

  • Domestic (Luxembourg): 3.50 euros

  • Europe: 5.50 euros

  • International: 7.50 euros

Return & Exchange Policy

Due to the fact that our products are for hygiene purposes and are made using natural products (meaning that they have a limited lifespan), we can not accept returns.